AIS is grateful to the following for providing financial support to improve the tenants’ living environment:


The Ontario Ministry of Health and Long-Term Care provided $403,093 in 2016, which is 21% of the AIS total budget to operate the apartment buildings.

Ontario Ministry of Health and Long-Term Care

The Toronto Central LHIN provided $1,042,726, which is 54% of our total budget, for the unique AIS programs and services

Toronto Central Local Health Integration Network (LHIN) 


Click here to see our Funding Agreement - M-SAA


A Special Thank You to AIS Donors:

  • The Rotary Club of Toronto Charitable Foundation
  • J.P Bickell Foundation
  • The Realtor's CARE Foundation
  • The Home Depot Foundation of Canada
  • A Private Family Foundation
  • The Mariano Elia Foundation
  • A & A King Foundation
  • Point Alliance
  • Harold E. Ballard Foundation
  • ECHO Foundation
  • The Catherine & Maxwell Meighen Foundation
  • The McLean Foundation
  • Canada-Ontario Job Grant
  • George Lunan Foundation
  • Board Members of AIS
  • Individual Donors

Frequently Asked Questions

  1. How are AIS’s donations allocated?

There are two general funds:

  • Capital Donations: Bathurst Renovation – Goal to add two accessible apartment units to a building AIS owns in the Annex. The estimated capital budget is $450,000. To date donors have contributed $120,000. With increased donations we hope to be able to complete the renovations by Winter 2018.


  • Tenant Wellness Initiatives: Donations to this fund supports initiatives related to nutritional programming; trauma & spiritual care therapy; social recreational activities; hoarding assistance; gentle yoga; and drumming for wellness.

For example, an outdoor excursion by bus to Sibbald Point for swimming and picnicking would cost $60 per person.

This was the best summer I’ve had in 35 years. ..We had a fantastic much stuff to load onto the bus. Rocky shoreline, nice sandy beach, cedar trees, fishing, swimming or just sitting by the lake…felt really good. by Scott Benness, Tenant.


  1. How much does AIS spend on administration?

Administration costs are kept within the charity standards of less than 22%.


  1. How is AIS able to keep administration costs low?

With regular reviews of administrative responsibilities, volunteers and Staff can identify ways to improve efficiencies and decrease costs. Cost savings realized last fiscal year were in areas of IT Support; Group Insurance Benefits; and Telephone Services. This freed up $41,958 for more programs to help the tenants.


  1. How can I see the impact of my contributions?

On an annual basis, AIS posts Audited Financial Statements on the website click Here. This will identify funding and expenses for major cost centers. Additionally, donors will receive a bi-annual Newsletter which will highlight new initiatives; tenant stories; and feature one of the unique programs you help provide for the tenants. Also, once per year, AIS conducts a Tenant Satisfaction Survey. The highlights of this report will be found on the AIS.


  1. Why should I give to AIS?
  • Tenants like Ken have stable lives, despite long-term challenges. Thanks to donors who fund supportive housing, Ken has published one book and is working on another. For more tenants’ stories, click HERE.
  • AIS board volunteers and staff are ready with the skills, capacity and passion to do our part to address the urgent need for homes for individuals who wait in shelters and on the streets.
  • You can provide a home for a person in need despite the shortage of affordable and supported housing in Toronto for persons with mental health challenges, which is at a distressing number of 12,500 people
  • AIS staff and volunteers understand complex issues that lead to homelessness and mental health challenges
  • There is extensive evidence that safe stable housing leads to improved health outcomes
  • AIS provides more than housing—and you can be proud of services that go well beyond bricks and mortar


  1. How do I get an Official Income Tax Receipt for my donation?

Donations received through the link on our website are automatically receipted by

Canada Helps. Donations received at the AIS office are processed within 48 hours and sent to you.

  1. How does my donation make a difference?
  • Through your donation, you will fund unique services to reduce the risks of mental health crises, enable earlier interventions, reduce isolation, build individual resilience and provide enhanced quality of life.
  • The programs you fund provide clients with roles and opportunities for engagement and a sense of belonging in the larger community. These are the elements that make the difference between providing housing and helping people find a sense of home.


  1. Do I have any rights as a donor?

AIS values and respects the privacy of each Donor. As well, we adhere to the

Donor Bill of Rights as set out by the Association of Fundraising Professionals.


  1. How much does AIS spend on fundraising?

Last fiscal year AIS had minimal fundraising expenses, less than $3,500 per annum. However, now that we have a dedicated part-time staff position to help us achieve our fundraising goals, the expenses will be increased in pace with an increase of donations to help tenants.


  1. How much government funding does AIS receive?

For Bricks and Mortar from the Ministry of Health and Long-Term Care - $519,518 which is 22% of our total budget.

For Support Services from the Toronto Central LHIN - $1,211,380 which is 52% of our total budget.

The rest of the funding comes from tenants' rents, donations and grants - $606,547 which is 26% of our total budget.


  1. What is AIS’s charitable registration number?

Our legal name is Accommodation, Information and Support Inc. (we are often referred to as "AIS" for short). Our Registered Charitable Number is 129929295 RR0001


  1. Does AIS sell or rent its mailing lists?

By participating in one-time list trades with select charities, AIS can cost-effectively reach new donors and raise more funds for people with mental health issues who need supportive housing. The other charity won’t see your contact details unless you donate to them. However if you do not wish to help AIS in this way please check the box and inform us by writing to: